Yes, you may walk-in at any time during opening hours. However, we encourage you to book an appointment beforehand by either calling in or using our online appointment tool (see link at the top of the page). Booking your appointment, or simply calling to find out the best time to come, can significantly reduce your wait time in the office.
Yes. Please go to the online appointment tool to see the schedule for the doctors or call us to find out.
If you have an emergency and are unable to reach Dr. Franklin-Banton, please head to the nearest hospital or emergency centre.
We strongly encourage you to call the doctor with medical questions only, and direct your administrative queries to the office staff.
Yes, we do, but only for special circumstances which warrant it. Give us a call to discuss if that need arises.
If you have to make a follow-up visit to the doctor for the same complaint, there is a reduced charge.
You may leave your comments (good or bad) about your experience at the front desk. Simply ask for our confidential feedback form.